Evidence before action
Automation is earned, not assumed. Every recommendation ships with provenance, every action is reversible, and every outcome is verified.
Governance philosophy: Assist → Auto
We believe automation must be earned through evidence, not assumed. Every deployment starts with full human oversight. Automation unlocks only when you're ready—and only for actions where evidence supports it.
Assist
Human approves all recommendations
- Full human oversight of every decision
- Platform provides recommendations with evidence
- Humans review, approve, and execute
- Learning loop improves future recommendations
Suggest
Platform surfaces prioritised actions
- Ranked action queues based on impact and confidence
- Humans retain full approval authority
- Explanations and provenance for every suggestion
- Feedback loop refines prioritisation
Recommend
Platform pre-approves within policy bounds
- Pre-approved recommendations within agreed policy
- Human review for edge cases and escalations
- Audit trail for all pre-approved actions
- Rollback capability for any action
Auto
Earned automation for scoped actions
- Autonomous execution within strict policy bounds
- Exception-based human review
- Continuous monitoring and anomaly detection
- Automatic rollback if outcomes deviate
You control the pace. Every step up the ladder requires your explicit consent and jointly agreed quality gates.
Evidence & provenance
Every recommendation links back to its sources through a chain of provenance — from raw data through domain context to a verified outcome. Nothing is opaque: you can trace any decision back to the inputs and reasoning that produced it. Audit packs can be exported at any time, in both human-readable and machine-readable formats.
Data & IP boundaries
Clear boundaries protect your data and intellectual property. No surprises, no hidden terms.
Customer data stays with the customer
Raw data is processed in-situ or in isolated tenants. No training on customer data without explicit consent.
Evidence is portable
Customers can export their evidence packs, Model Assets, and audit trails at any time in human-readable and machine-readable formats.
No lock-in
Portable artefacts ensure continuity. Switch providers without losing your accumulated evidence and governance history.
IP boundaries are explicit
Customer models, configurations, and customisations remain customer property. Platform improvements remain Aeterno property.
Security baseline
Enterprise-grade security is foundational, not optional.
SSO Integration
SAML 2.0 and OIDC support for enterprise identity providers
Role-Based Access
RBAC with viewpoint-specific permissions and audit trails
Audit Logging
Immutable audit logs for every decision, action, and data access
Data Encryption
Encryption at rest and in transit using industry-standard protocols
Tenant Isolation
Per-customer isolation with no data commingling between tenants
Regional Deployment
Deploy in your region with no data egress requirements
Compliance mapping
Our evidence packs and audit trails support your compliance requirements.
Heat pump installations aligned with MCS requirements for evidence and commissioning
Evidence packs support Part L compliance and SAP calculations
Data processing agreements, privacy by design, and data subject rights
Information security management aligned with ISO 27001 principles
Frequently asked questions
Ready to see governance in action?
We'll walk you through how evidence-first governance works in practice—with your data, your policies, and your stakeholders.
Request a demo