Solutions for Heat Pump OEMs
An evidence-backed decision layer that helps your teams qualify upgrades, reduce installation risk, and support your fleet—at scale.
Your teams field the same questions every day: is this home suitable? What size system? Why did performance drop? The answers exist in your data—but extracting them still depends on specialists who can’t be everywhere.
Five questions we answer
The decisions that matter—answered with evidence.
Is this home suitable right now?
Know before you quote which homes are ready for heat pumps today.
What's the minimum work to make it suitable?
Identify the smallest changes that unlock suitability.
What system size and settings are likely to work here—and why?
Right-sized recommendations with the reasoning to back them up.
If performance drops, what's the most likely cause and best next action?
Triage issues remotely before dispatching a van.
How do we prove what we believed, recommended, did, and what happened?
An exportable evidence trail linking every recommendation to its drivers, data, and outcome.
How it works
Five stages from first connection to continuous improvement.
Connect
The heating system becomes addressable. Activation status, consent artefacts, and keep-connected health are established.
Assess
Uncertainty collapses into an actionable viability report — state, confidence, and recommended next steps.
Convert
Profiling turns into scoped delivery: survey, design, commissioning, and handover.
Assure
Predicted vs observed performance tracking with drift detection and prioritised interventions.
Learn
Model Assets become virtual training environments — scenario rehearsal, playbooks, and competence records.
What you buy
Four capabilities that turn connectivity into commercial value.
Remote Thermal Performance Assessment
Assess each home before the survey. Produce a Thermal Performance Profile showing suitability, confidence level, and recommended next steps.
Service Intelligence & Dispatch
Triage remotely with likely cause and likely parts. Dispatch only when needed, with everything the engineer needs on arrival.
Outcome Assurance
Compare predicted and observed performance. Spot drift early and recommend corrections—with full rollback if needed.
Training & Enablement
Let your network rehearse real scenarios on virtual Model Assets. Standardise work and build a record of competence.
Outcomes by function
How each part of your organisation benefits.
Aftercare / Service
Resolve issues remotely and arrive prepared when you do dispatch.
Commercial / Growth
Qualify leads accurately, win the right jobs, and protect your margin.
Connected / Digital
Turn connectivity into value customers can see and understand.
Partner Operations
Scale quality across your installer network without scaling headcount.
Compliance / Risk
Auditable trails and policy-bound actions, with automation that is safe to scale.
FAQ
For your installer network
Accurate home profiles before they arrive. Remote diagnostics for maintenance contracts. Fewer callbacks.
Your network benefits from the same intelligence that powers your decisions—without needing to build their own capability.
Start with a pilot
Pick your starting point—service cost reduction or qualification accuracy.
See results in 8 weeks. Then expand with outcome assurance and training across your partner network.
